Frequently Asked Questions

  • The Department of Energy (DOE) guidelines for the Home Electrification and Appliance Rebates Program (HEAR) 50122 Program that is currently offered through Efficiency Arizona does not allow replacement of existing heat pumps. As it states in DOE requirements:
    • When the purchase is a first-time purchase of a heat pump for space conditioning in an existing home and is installed to provide the primary heating and cooling for the household.
    • The term first-time purchase means the dwelling unit does not currently have and has not previously had the same type of appliance as that subject to rebate. It is allowable for the heat pump to replace an existing electrical resistance or electoral baseboard heating system, but it is not allowable for the heat pump to replace an existing, electric heat pump. Additional appliance-specific information can be discussed with program administrator.

Yes, the rebated model must be ENERGY STAR certified for the heating and cooling functions and legal for distribution in the United States at the time of purchase.

Rebates are applied to the contractor invoice and deducted from the project costs based on eligible rebate amounts.  

  • The application and assessment are at no cost to you.
  • Depending on your project, you will be responsible for any remaining balance to the contractor. All project costs need to be discussed with the contractor.

Yes, anyone who participates in the program will be required to work with an Efficiency Arizona Qualified Contractor to ensure compliance with program requirements.

After your application has been approved by our Case Management team, a Qualified Contractor will be assigned to your project unless you are already working with an Efficiency Arizona Qualified Contractor.

The program publishes a list on the Efficiency Arizona website. Click here to see the list of Efficiency Arizona Qualified Contractors.

If you are a homeowner and currently do not have a heat pump, click here to apply.

  • The program is currently offering rebates to homeowners who reside in their home. Future phases of the program may be available to renters in future phases but not at this time.
  • You can provide your information in our online form here so you can receive updates. Please make sure to check the box that you are a renter.
  • The program is currently offering rebates to homeowners who reside in their home. Future phases of the program may be available to owners of multifamily buildings in future phases but not at this time.

You can provide your information in our online form here so you can receive updates. Please make sure to check the box that you are a multifamily owner.

  • Efficiency Arizona is targeting to expand the rebate offerings in 2025.
  • Notification of additional rebates will be emailed to all applicants or those who signed up for updates (located at the bottom of the home page).