Frequently Asked Questions
No, the program does not provide rebates for projects or installations that are complete. Only projects approved through the program and installed by Efficiency Arizona Qualified Contractors are eligible for rebates.
Project costs vary based on the appliance being installed or the service being completed, and Efficiency Arizona provides a set rebate amount which is NOT guaranteed to cover the total project cost. Applicants must work with their contractor to pay any remaining balance after the rebate amount is applied.
No. The Department of Energy (DOE) guidelines do not allow replacement of existing heat pumps.
The application and assessment are completed at no cost to you. Depending on your project, you will be responsible for any remaining balance to the contractor. All project costs need to be discussed with the contractor directly. For an example of out-of-pocket project costs, please visit the Products page.
The Department of Energy (DOE) guidelines for the Home Electrification and Appliance Rebates Program (HEAR) 50122 Program that is currently offered through Efficiency Arizona does not allow replacement of existing heat pumps. As it states in DOE requirements:
• When the purchase is a first-time purchase of a heat pump for space conditioning in an existing home and is installed to provide the primary heating and cooling for the household.
• The term first-time purchase means the dwelling unit does not currently have and has not previously had the same type of appliance as that subject to rebate. It is allowable for the heat pump to replace an existing electrical resistance or electoral baseboard heating system, but it is not allowable for the heat pump to replace an existing, electric heat pump.
Rebates are available on ENERGY STAR electric stove, cooktop, range, or oven when the new appliance is replacing an existing non-electric cooking appliance. Rebates are not available for replacing an existing electric cooking appliance. (Example: The existing appliance must be fueled by natural gas, propane, etc.).
Yes, applicants can get a rebate for both an electric cooking appliance and a heat pump dryer.
Yes, the gas appliance needs to be disconnected and removed from the home.
You may be eligible if your total household income meets the program’s income guidelines of 150% or less of Average Median Income (AMI) or if you are receiving government assistance such as LIHEAP, SNAP, or public assistance. Review the eligibility webpage for more information.
If you are a homeowner, click here to apply.
Please review the Income Qualifications Checklist to understand what documentation will be needed during the application process
If you need to add missing information to your existing application, you can log back into the application portal and upload any missing information.
The program is based off of the GROSS (before taxes and deductions) income amount.
Yes. The rebated model must be ENERGY STAR certified and legal for distribution in the United States at the time of purchase.
Rebates are applied to the contractor invoice and deducted from the project costs based on eligible rebate amounts.
Yes and No: We can offer coupon codes on the following products: heat pump water heaters, heat pump clothes dryers, and electric cooking appliances. Only these products are eligible for a rebate at this time, and only after an application has been deemed eligible based on the income. If you are interested in a retail coupon, please indicate that on your application.
No, Efficiency Arizona does not provide or support financing. However, contractors may offer additional rebates or financing opportunities. We recommend communication with the qualified Efficiency Arizona contractor assigned to you directly for more information on potential financing options.
Yes, anyone who participates in the program will be required to work with an Efficiency Arizona Qualified Contractor to ensure compliance with program requirements.
After your application has been approved by our Case Management team, a Qualified Contractor will be assigned to your project unless you are already working with an Efficiency Arizona Qualified Contractor.
The program published a list on the Efficiency Arizona website. Click here to see the list of Efficiency Arizona Qualified Contractors.
The program is currently offering rebates to homeowners who reside in their home. The program may be available to renters in future phases but not at this time.
The program is currently offering rebates to homeowners who reside in their home. The program may be available to owners of multifamily buildings in future phases but not at this time.
Other incentives for energy efficiency upgrades may be available. For more information on available incentives and eligibility requirements, please check your utility’s website or the Clean Energy Hub.
Maybe. The Efficiency Arizona program allows the “stacking” or combining of rebates and other discounts on the same measures. Depending on the rules and availability, you may be eligible for utility rebates, federal tax credits, or other discounts. Please visit your utility’s website or the Clean Energy Hub for more information. Please note that total rebates and discounts should not exceed the total project cost.
Contractors must apply and be registered and approved by Efficiency Arizona. Contractor applications will be reviewed and, if the program requirements are met, approved for participation. Mandatory training on how to participate in the Efficiency Arizona Program is required before the Contractor is eligible to begin work on the Programs. For more information, visit EfficiencyArizona.com/for-contractors.